![]() ![]() Navigate to Settings -> About Phone -> Status on your Android device. Follow the steps mentioned below to verify if the phone number is available on the device. In case the phone number status is Unknown on Android or iOS devices, MDM cannot fetch and display the phone number on the server. Phone number status in the device is 'Unknown' Also, ensure it's not an iPad without a SIM card. Verify the following details to resolve the Phone number is not detected issue: No SIM card is installed in deviceĮnsure that there is a valid SIM card installed on the device.
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